This policy explains what information ToneBraid receives through this website, why we use it and the choices available to you.
Information we collect
When you submit an inquiry, we may collect your name, business email, phone or WhatsApp number, company, country or region, product requirements and the message you provide. Our hosting provider may also process basic technical information needed to deliver and secure the website. If you allow analytics, Google Analytics collects usage data such as pages viewed, traffic source, approximate location, device and browser information.
- Contact and company details you enter
- Product specifications, quantities and project requirements
- Technical request data used for security, reliability and abuse prevention
- Optional website usage data when you allow analytics
How we use information
- Respond to quotation, sourcing and support requests
- Evaluate product, OEM, ODM and distribution requirements
- Communicate about the request you submitted
- Understand and improve website usage when analytics is allowed
- Protect the website and prevent spam or misuse
- Maintain business records and meet applicable legal obligations
Service providers
We use service providers to operate this website and deliver inquiries. Vercel hosts the website and processes web requests. Resend processes and delivers inquiry emails. Google Analytics processes optional website usage data only after you allow analytics. These providers handle information under their own security and privacy terms.
Sharing and international processing
We do not sell personal information. We share information only with service providers and team members who need it to respond to your request, or when required by law. Because ToneBraid serves international customers, information may be processed in countries other than your own.
Retention and security
We retain inquiry information only for as long as needed to respond, manage the business relationship, keep appropriate records and meet legal obligations. We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion or restriction of personal information, or to object to certain processing. Contact us using the address below. We may need to verify your request before acting on it.
Updates
We may update this policy as the website, services or legal requirements change. The date at the top shows the latest revision.